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9 comments

Ilang beses na po akong nagtry na kumuha ng appointment online

,natuwa ako kasi may nakitang akong available date so ayon nagproceed na po ako sa pag fill ng application, nung nasa payment section na ako pag submit ko palaging nageerror at may message na lumalabas na

"Sorry, but the reference number you supplied was invalid and needs to be fixed before you continue.Kindly contact our help desk support for further assistance". Tatlong beses na akong tumawag sa Hotline ng DFA pero ang sabi try ko daw sa google, internet explorer and Mozilla firefox so triny ko lahat dun pero lahat ng yun walang nakalusot. sinasabi na already exist na daw ang appointment ko pero wala nman ako natatanggap ng confirmation kung naproceed ba tlga yung kiuha kong date of appointment.

Paki aksyunan nyo naman kung pupwede kasi walang kwenta yang online appointment nyo kung palaging error! Perwisyo na nga sa oras ng pag abang ng slot d parin makakuha. Pakisagot naman po kung anong dapat gawin!

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: No confirmation.

Company wrote 0 public responses to the review from Jul 10.
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Anonymous
#1606983

hindi po dumating appointment code d po kami makakapag bayd pag wala yun. ainemarshv@gmail.com

Anonymous
#1569796

Appointment code po hindi dumating. Please paki send naman po. markanthonyamor25@yahoo.com

Anonymous
#1567513

same here. haist

Anonymous
#1552759

Appointment code po hindi dumating. Please paki send naman po. Boksybok@gmail.com

Anonymous
#1543885

Kanina po Aug,21 nag pa appoinment ako 2 tao dahil nakakuha ako ng slot ,wait ako ng comfirmation sa aking email para ipaprint kaso walang dumadating almost 4 hrs waiting ko,then nag try ulit ako already exist n daw paano yun.sabi nila pag naka pa sched ka daw at hindi ka pumunta di ka n makakuha ng appoinment date sa loob ng 1year.

Anonymous
#1519542

Kindly send my appointment code on my email raymond.iguico@yahoo.com .thanks

Anonymous
#1517300

Hi DFA Officials,Please help us to retrieve our appointment code. Kindly send to my email @ jerwin_pesigan@yahoo.comThank you.

Anonymous
#1516814

dfa ! wala akong narereceive na confirmation code kagabi pa !

diko alam kung approved na ba o ano ng nangyari .

Nasaan na ?? bakit wala pa !!!!!!!!!

Anonymous
to Anonymous #1608548

Please send my reference number and appointment code RYAN ADAOAG GRAGASIN gragasinryan@yahoo.com Nag pasched ako kanina Dec 7, 2018 for Dec 18, wala naman REference no. di ako makabayad. Salamat po

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