What kind of system do you have?
6 queuing lines to process documents. The online transaction doesn't make sense with your terrible system.
1st - line to get in
2nd - verification of docs
3rd - queuing going to Door 1
4th - submission of docs
5th - (2nd floor) get # for photo
6th - que for photo
Product or Service Mentioned: Dfa Passport Appointment System Customer Care.
Reason of review: Order processing issue.