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Customer service
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Hello. It's been few days since I made an online appointment, and I'm still waiting for the confirmation e-mail.

I know I'm not the only one who experienced this kind of problem, so please fix it really soon. I didn't get the form yet, so I tried to make a new appointment and it said that appointment already exists.

So how am I suppose to cancel my "previous appointment" if I didn't receive any confirmation e-mail at all, or when I didn't even get my form? If you were to ban me or the other customers if we won't show up on the exact day we appointed just because we're "violating" your rules, FIX YOUR SERVICE FIRST.

Review about: Dfa Passport Appointment System Website.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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Anonymous
#1542658

Didn’t received confirmation email today also. What is happening?

Please. We need your answer to this.

Anonymous
#1542638

good day...its been a few day but i didn't received my confirmation email....please reply immediately

Anonymous
#1531866

Yes if this system was well thought of to help applicants better and to render quality service, its so impersonal and the confirmation emails are so slow HOW COME?

Anonymous
#1528107

Hi anyone can answer my concern? I haven't received yet any email from dfa after scheduling my appointment.

Kindly send to my email raborardielmar@gmail.com so that a could print my appointment form. Many thanks

Anonymous
#1526142

same problem. here pls. need your answer.

Anonymous
#1503521

How many days does it take to get a confirmation? I did it correctly!

I thought this online appointment is more convenient and less hassle but takes sometimes.. is it the service or system are really bad?

Anonymous
#1490015

Same Issue with mine

Anonymous
#1457727

Please dfa fix this problem. Add a resend email passport code or add a "didn't receive email?" button on your website. How can we cancel if we dont even have the code -.- i've been contacting dfa thru facebook and email and not even a single respond

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