Hello. It's been few days since I made an online appointment, and I'm still waiting for the confirmation e-mail.
I know I'm not the only one who experienced this kind of problem, so please fix it really soon. I didn't get the form yet, so I tried to make a new appointment and it said that appointment already exists.
So how am I suppose to cancel my "previous appointment" if I didn't receive any confirmation e-mail at all, or when I didn't even get my form? If you were to ban me or the other customers if we won't show up on the exact day we appointed just because we're "violating" your rules, FIX YOUR SERVICE FIRST.
Product or Service Mentioned: Dfa Passport Appointment System Website.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.