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i successfully booked an appointment (renewal) from the DFA website, eventually they sent me a reference number to my email and it says there that i should settle the fee within 24hours so as not to forfeit the appointment slot. However, when I've gone to the bayad center and make a payment, the reference number seems to be invalid and no appointment can be found.

Given that no appointment can be found, i tried again to make another appointment but when i did, it says there that there was an existing appointment. I contacted DFA hotline to raise the matter and the customer service staff advised me to make another appointment after the expiration of the "existing" appointment. So i did. But same problem encountered.

Can anyone help me with my dilemma? Thank you

Reason of review: Order processing issue.

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Guest

Hi! Has this been resolved? Tried setting an appointment for 5x now and I'm having the same issues.

Guest
reply icon Replying to comment of Guest-1610271

Hi, I havenโ€™t tried to make appointment again after many attempts. I thought It was system error. Did you successfully make your appointment without problem?

Guest

Ivalid reference number again it's 3 days already..

Guest

What happen again I book several times but when.it come to payment invalid transaction request....

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