Not resolved

I was fill up an appointment form for my passport then i tried to save it but there is an error. And then i try to fill up another form but it says i have to cancel my first appointment.

When i view my first appointment their is an appointment code that i don't remember. it is my first time to encounter this and i feel ignorant i don't know what to do for this. it just happened today sept. 22 2018 1:38 am.

how can I view it without my appointment code? or How can I fix it?

this is the first where i report. i was hoping to please help me to resolve this for my new appointment as soon as possible thank you very much.

Reason of review: Return, Exchange or Cancellation Policy.

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